How long will my order take to arrive?
Please refer to the "Delivery" page for information. If you have a special request please contact us and we will try our best to help.

Is my order in stock?
All the items listed on our website are in stock.

How do I pay for my order?
We currently only accept card payments for online, and can offer various ways for you to pay for your order, including MasterCard, Visa, Maestro (previously Switch), Visa Electron, Visa Delta & PayPal. Please ensure that the billing address entered on your order matches the address the payment card is registered to.

Can I pay with cheque?
Sorry, we do not accept payments via cheque.

Can I add items onto my order?
Unfortunately not, all our customer orders are passed directly to our warehouse for shipping.

Can my order be delivered on a Saturday?
We currently don't offer a guaranteed Saturday delivery.

How long do balloons stay inflated with helium?
Recommendations state that latex balloons, when filled with helium, should last up to 7 hours. However, foil balloons last a lot longer than this and can last days.